Frequently Asked Questions
NEED SOME MOJAVE INSIGHTS?
GENERAL INFORMATION
Check-in at Mojave Resort begins at 4:00 PM. Check-out is by 12:00 PM on the day of departure.
Yes. Early check-in and late check-out may be available for an additional fee. Fees vary depending on the requested arrival or departure time and availability.
For eligible rate plans, reservations must be canceled at least 72 hours before check-in to avoid a penalty of one night’s room rate plus tax. Some rates, including select advance purchase rates, are non-refundable. Rate-specific cancellation terms are provided during booking.
No. During the summer, the front desk is open from 9:00 AM to 9:00 PM. During the rest of the year, hours are 7:00 AM to 10:00 PM. After-hours check-in is available with advance notice.
Guests must be at least 21 years old to check in at Mojave Resort.
Yes. Mojave Resort charges a $30 nightly resort fee, plus tax. The resort offers amenities including breakfast boxes, bicycles, a pool, fire tables, self-parking and premium Wi-Fi.
For standard reservations, full payment is charged on the day of arrival. Prepaid reservations are charged at the time of booking. A valid credit card is required to guarantee all reservations.
Yes. Mojave Resort is a cashless property and accepts all major credit cards. Cash is not accepted.
SAFETY & POLICIES
Mojave Resort is secured by a gated entrance that can only be accessed by hotel guests using their room key or access code. Security cameras also monitor the resort’s public areas and property access points.
Yes. Mojave Resort charges a $30 nightly resort fee per room. The fee includes welcome drinks, bicycle use, the resort’s Sunset Salute, breakfast for two, and self-parking.
No. Mojave Resort is a smoke-free property.
PARKING & TRANSPORTATION
Yes. On-site self-parking is available at Mojave Resort and is included in the nightly resort fee. Valet parking is not available.
No. Mojave Resort does not currently offer on-site electric vehicle charging stations.
No. Mojave Resort does not provide airport transportation or shuttle service. Guests should arrange their own transportation to and from the resort.
Yes. Taxi and rideshare services such as Uber and Lyft are available in the Palm Desert area and can be used for transportation to and from Mojave Resort.
ROOMS & AMENITIES
Yes. Accessible rooms at Mojave Resort feature ADA-compliant bathrooms with roll-in showers, handheld showerheads and accessible sinks. The rooms also offer generous floor plans designed to provide additional space for maneuverability.
Yes. Dogs are welcome at Mojave Resort for a $25 nightly pet fee. Dogs must remain leashed while on the property.
Yes. Complimentary high-speed Wi-Fi is available in guest rooms and throughout the resort’s public areas.
Yes. All guest rooms at Mojave Resort feature individual climate control with air conditioning and heating.
No. Mojave Resort is an adults-only property for guests ages 21 and older, so cribs are not available. The resort also does not offer rollaway beds. Select Premium Rooms feature a loveseat that converts into an additional bed.
Yes. Daily housekeeping is provided by default at Mojave Resort. Guests who prefer not to receive housekeeping service may opt out during their stay.
No additional mandatory charges beyond those disclosed during booking will be added at checkout. The total price, including applicable mandatory fees, is provided when you book. Optional products and services may be added to your stay for an additional charge.
Premium Rooms offer a larger floor plan and additional seating compared with Classic Rooms. They also feature a loveseat that can convert into an additional bed, providing more space and sleeping flexibility.
Mojave Resort offers rooms with either one king bed or two queen beds. Room layouts may vary and cannot be guaranteed. Specific room or bed requests are welcome and will be accommodated based on availability.
Maximum occupancy varies by room type. Mojave Resort is an adults-only property for guests ages 21 and older, and children are not permitted. Guests should review the occupancy listed for their selected room type when booking.
All guest rooms at Mojave Resort include an in-room coffee maker, mini-fridge, flat-screen TV, premium linens, luxury bath amenities, robes, climate control, high-speed Wi-Fi and a courtyard seating area.
Yes. Mojave Resort is an adults-only property, and all guests must be 21 or older. Children and guests under age 21 are not permitted.
DINING
Mojave Resort does not currently have an on-site restaurant or bar. Canned and bottled beverages are available for registered hotel guests to purchase during front desk hours.
No. Mojave Resort does not currently offer room service.
Yes. Breakfast for two is included with your stay. Breakfast boxes are delivered directly to your door each morning.
Yes. Mojave Resort is just a few blocks from El Paseo, putting dozens of Palm Desert restaurants within easy reach. Our team is happy to recommend dining options based on your preferences.
LEISURE & ACTIVITIES
Yes. Mojave Resort features an outdoor pool and Jacuzzi, both available to registered guests 24 hours a day. Quiet hours are observed from 10:00 PM to 7:00 AM
Guests can enjoy the resort’s outdoor pool, Jacuzzi and fire pits, along with bicycles for exploring the surrounding Palm Desert area.
No. Mojave Resort does not have an on-site fitness center or gym.
No. Mojave Resort is an adults-only property for guests ages 21 and older. Children and guests under 21 are not permitted.
PRIVATE EVENTS & WEDDING BUYOUTS
Yes. Mojave Resort can accommodate private events and weddings through a full-property buyout or use of select outdoor event lawns. The resort does not offer traditional indoor meeting or event spaces.
Yes. Mojave Resort is available for full-property buyouts, allowing groups to make use of the resort and its outdoor areas for private celebrations and events.
A full-property event can accommodate approximately 100 guests, depending on the event setup. Individual event lawns can comfortably accommodate approximately 20 to 30 guests, with final capacity determined by layout and event requirements.
No. Mojave Resort does not have dedicated indoor meeting or event spaces. Events are hosted in the resort’s outdoor areas, including its event lawns.
Mojave Resort’s event spaces are outdoors, and there is no on-site indoor backup space in the event of inclement weather. Guests planning an event should account for weather contingencies when coordinating with their vendors.
No. Mojave Resort does not provide in-house catering. Outside catering and other event vendors may be used with prior approval from the General Manager.
Yes. Outside vendors are permitted with prior approval from the General Manager. All vendors must comply with applicable local and federal laws and any property requirements.
No. Mojave Resort does not provide audiovisual or event technology equipment. High-speed Wi-Fi is available on the property, and any additional audiovisual needs should be coordinated through an outside vendor.
Deposit requirements and final payment schedules vary based on the event or property buyout and will be outlined in your event contract.
LOCATIONS & NEARBY ATTRACTIONS
Mojave Resort is just a few blocks from El Paseo, Palm Desert’s renowned shopping and dining district. Guests can easily walk to a wide variety of restaurants, boutiques, galleries and other local attractions.
Yes. Mojave Resort is just a few blocks from El Paseo, making many of Palm Desert’s restaurants, shops and galleries easily accessible on foot.
Mojave Resort is approximately a 30-minute drive from Palm Springs International Airport (PSP), depending on traffic.
Not necessarily. The area surrounding Mojave Resort is walkable, with El Paseo and numerous restaurants and shops just a few blocks away. A car, taxi or rideshare is recommended for exploring destinations farther beyond the El Paseo area.
Yes, local bus service is available within a few blocks of Mojave Resort, but public transportation options are limited for exploring the greater Palm Desert area.
No. Mojave Resort does not offer airport shuttle service. Taxis and rideshare services are available for transportation to and from the resort.
Yes. Mojave Resort is located in a relatively quiet neighborhood while still being just a few blocks from the shops, restaurants and activity of El Paseo.
PETS
Yes. Dogs are welcome at Mojave Resort for a $25 nightly pet fee. Dogs must remain leashed while in public areas of the property.
Dogs are welcome in designated guest accommodations and public areas but must remain leashed while on the property. Dogs are not permitted in the pool area. While there is no designated pet relief area on-site, there are areas nearby where guests can take their dogs.
No. Mojave Resort welcomes dogs of all sizes and breeds. Other types of pets are not permitted.
ADDITIONAL GUEST SERVICES
Yes. Luggage storage is available for resort guest
Yes. Guest services are available to assist with questions, local recommendations and other needs during your stay.
Yes. Guests may have packages shipped to Mojave Resort.
I’d ask the client for the addressing instructions, how early packages can arrive, and whether there are handling fees. Those details would make this FAQ substantially more useful.
No. Mojave Resort does not currently offer on-site laundry or dry cleaning services.
No. Mojave Resort does not have an on-site fitness center or gym.
No. Mojave Resort does not currently have an on-site restaurant. Breakfast for two is included with your stay, and El Paseo’s many restaurants are just a few blocks away.
Yes. Self-parking is included with your stay at no additional charge, with off-street parking spaces available around the property.